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Louis Kriesberg
Professor Emeritus, Sociology, University of SyracuseTopics: costs and benefits of conflict, complexity, intractable conflict
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Q: Ok, so fire off some of those sound-bytes that you've been talking aboutÃÂ
A: It occurs to me that in these recent years, whenever something looks
particularly awful in the world, somebody would come up to me and say,
"What would you do NOW?" My usual response is, "Why didn't you
ask me 10 years ago?" with the implication that things are a mess now, but they are a mess for reasons that were developed
over a long period of time, which should have been looked at and attended to. If we had paid better attention to that which some of us were
saying, they would have been better attended to.
The other little piece that I think people in conflicts that are
deteriorating need to be reminded is that conflicts get worse as each side
blames the other. Blaming others is very natural because we know that we are good
people and we are doing good things, therefore the problem must be the other
side. The fact that the enemy who must be making things so bad doesn't recognize
that he is and doesn't see our goodness is further proof of their evilness and
their lack of understanding. Therefore it proves more that they are at fault and
that they must change. I think some recognition that that is an interactive
process is important and it in fact is disempowering to think how it abdicates
the possibility of change to the other side. We're much better off thinking
about what can we do that might change this interaction, which actually gives
you more power than not.
Q: So you are controlling your own actions, which ultimately
affect the diad or triad or however many parts there might be.
A: Yeah.
Q: Any more pearls of those?
A: What I thought I might do is talk about the development of the field of
conflict resolution as it's developed. I am going to take the liberty of using my
own life course as one example in the way of how the fields have evolved and do
so in a way that it is a personal story for many, many people all over the
world. In my case, I grew up with the stories and news accounts of wars, the
Spanish and Japanese invasion of China, and then the outbreak of WWI. I grew up
with the sense of horrors and tragedies of those and events, wishing to prevent
their reoccurrence. It shouldn't happen and I began thinking of ways in which
that could be done, how I could help do that. I needed to know more. I went to
school, college, graduate school, I was trying to figure out how to do that. I went into sociology thinking that that would
give me the most general understanding and underpinning for such social
processes. In the professionalization of sociology I noticed some tension
between conventional sociology, looking at a variety of issues, and conflict
only being a side issue for many people and what I really wanted to work on.
I went back and forth between topics, advancing a career and also doing work
trying to understand the underlying basis for cooperation for institutions;
which would control and guide conflict in a way that was well enough regulated
that people did not end up in mutually destructive violence. So I did a
dissertation on the way in which a steel grade market calls for national loyalty
may affected people's conduct. I did some research on the UN secretariat and on
international non-governmental organizations. I had a Fulbright scholarship
for doing work in Germany and, research on the development of the European Coal
and Steel Community (ECC). In each of these things, I was thinking of very
fundamental processes in which conditions could lead to a very destructive
conflict being avoided.
At some point I was also doing relatively traditional sociology, publishing
articles in books on matters of poverty, I wrote a book called "Mothers in Poverty," and on the
provision of medical care. At some point, I think at Syracuse University, I
realized I was now a full professor and I could do whatever I wanted. I would
focus on much more what I entered this field to do, and that was to try to
understand issues that led to a fuller peace. By then, I had become familiar
with people who had this interest, in sociology and outside, peace studies
groups, people interested in social movements, non-violence.
I also began to think of more immediate ways of dealing with the threat of
particular destructive conflicts and how to prevent them from escalating so
badly. I was again working on US-Soviet relations, which I've always been
interested in. My parents had come from what was then Russia and is now Belarus
and Ukraine, when the threat of the Cold War confronted them. I also became
interested in Israeli-Palestinian relations and saw that as a very threatening
and possibly escalating conflict which had already erupted previously into
tragic wars.
I continued to work on both the very general ideas about the nature of
conflict and how that might be resolved. In trying to bring sociologists to pay
more attention to this I wrote a book called "Sociology of Social
Conflicts". I had some colleagues that were doing this work also, such as Elise
Boulding and some others. I was also doing some other work on the US-Soviet
relationship, looking at peace movement work, and at the way in which public
opinion was related to the escalation and de-escalation.
When I wrote the book about the sociology of conflicts that came out in the
70s, I noticed that interestingly enough all the literature was about reasons
for conflict erupting and escalating. There was hardly anything about
de-escalation and hardly anything about how peace was achieved, I really began
focusing on what I felt had been neglected and looked at ways in which conflicts
begin to de-escalate, the ways at which overtures are made, and making sure they
are not too misunderstood so they're not counter-productive.
I began publishing on that and noting that other people, not surprisingly
were also beginning to pay more attention to that. I soon became more familiar
with the other people working in peace studies and the emerging field of
conflict resolution. There were people at Michigan and other institutions that
were publishing a journal on conflict resolution, the whole set of ideas could
apply to the kind of questions that I was raising.
By the 70s that whole movement towards conflict resolution really began to
flourish, for a variety of reasons. There had been some of this research
based, theoretical work, there had been some studies, negotiation, and past work
on negotiation and labor-industrial relations, but also there was an
interest in what can be called alternative dispute resolution. I was interested
in self-help, a reaction to the developments of the 60's, in fact they produced
some sense that some conflicts really were healthy and necessary. The reaction
to some of that research was to begin to figure out ways in which it could be
done better and ways in which the conflicts could be resolved in a mutually
satisfactory fashion. Suddenly, I felt that I was riding a wave with a lot of
other people, and it was very gratifying.
Syracuse University had long had an undergraduate program in non-violent
conflict and change. Ocats had been the director of and afterwards, he and I and
others at the University formed a group that looked at this at a more
international level. The grant from the Hewlett Foundation established a program
on the analysis of resolution of conflicts in 1986. We discovered that there
were many graduate students that were excited at working in this, we'd always
had some because we of the non-violence studies program. We already had some
reputation in that and after we developed the program were a flourishing
enterprise where there were institutions providing teaching and training and
financial support for us to do this work. The institutionalization brought more
and more specialized theories.
Q: Is the realization that some conflicts are good, where the phrase, or
the title of your book, "Constructive Conflicts" come from?
A: Well, it comes from 2 things. One is from a basic principle of conflict
resolution theory which is that conflicts are not inherently bad, in fact, not
only are they inherent in social life, but they often necessary to advance
justice, to maintain autonomy, to promote freedom. They are good values that are
often seemed to be gained only through struggle. I had always believed that and
some of my interests in this field was also to advance justice, yet the
struggles often seem to be counter-productive when they go on too long and
too destructively for all parties.
So I wanted to emphasize the concept that conflicts can be waged in a way
that is mutually not destructive so the results as well as the conflict can be
constructive. It was a way for synthesizing a lot of my interests, not conflict
resolution narrowly conceived as what goes on at the negotiating table, but in
negotiations that are mediated by some 3rd party, but all that leads up to that
and follows that in way that a conflict erupts, and escalates badly or not so
badly. How it can be transformed, how once an agreement is reached, it needs to
be implemented, and changed as conditions change. I wanted to elaborate that, to
make that accessible to people who may enter for a variety of reasons and not
for a relatively narrow perspective.
Q: One of the parts of that book that particularly interested me was a
section on the impact of global forces on local conflict. It seemed after I read
that chapter I was a little disheartened by the possibilities of effecting
change through some sort of intervention or even advocacy, because in that
chapter you talk about economic forces globally, social-political forces can
influence conflict so there seems like there is very little that can be done in
the meantime.
A: Well that's one possible reaction I fear, but I would put a little cast on
it. The world is increasingly integrated, but forever the disputants are not
neatly bounded entities, they always have been and always will be open systems of
openly porously bounded groupings and it is that very fluidity of it and
non-boundness, that gives you the chance to transform a conflict so that it's
less destructive. It isn't as though these are fixed entities that must be
locked into a conflict, they are a part of a larger whole and in a larger context
they might seek to be mutually beneficial possibilities of cooperation or shared
identity. It also means that you can find allies throughout the world and that
opens up all kinds of possibilities for change.
Furthermore no conflict is controlled by any party or any particular actor if
it were, it wouldn't really be a conflict; order would be already established.
So the change requires participation and engagement with many different kinds of
people at many different levels. I see that as meaning that everybody makes a
difference rather than making you feel helpless that should make you say,
"Hey! What I do does matter! Even if it is to avoid and walk away, that has
an effect too". Each of these conflicts is made up of a whole set of other
conflicts that are internal to it and external to it, we just happen to define it
one way or another but we can redefine it, or help redefine it.
Q: Ok, I appreciate you clarifying that for me. I have much more of an
understanding of the chapter then I had. Tell me about roles, shifting roles,
and how people in this field can wear different hats at different times.
A: Well, I've been an academic basically for most of my life now, but in
doing that I've taught, done research, and written about that in a theoretical
position, but also in doing that I've also been a student throughout. I've
learned through the students, who I try to teach, through their experiences.
They've been very active in a variety of roles in a variety of countries. In
doing research, I've ended up kind of being what I'd call a
"quasi-mediator"-carrying information from one side to another, I'm an American, studying
US-Soviet relations, interviewing Soviet officials, academics and colleagues.
I'm giving them some information, and they're giving me some, which I then
communicate back to my compatriots. It's a kind of Track II work at a variety of
levels, sometimes quasi-official work with a sort of people to people
diplomacy. I'm doing research but I'm also doing Track II, I'm also subverting
them and also perhaps subverting my own country.
All of this is going on more or less at the same time, one's a little more
salient than another. I'm Jewish and working on Israeli-Palestinian conflict I'm
looking at it as someone who feels a sort of solidarity with Israel but also a
sort of solidarity with Palestinians. Just as an American I feel some sort of
solidarity with the Soviets, because that's where my parents came from. I would
walk around Moscow and Leningrad and people there looked like my relatives. The
fact that I can have some of that emotional connection also gave me some
credibility when I was doing research.
It also gave me access to people in these places because it was another kind
of bond that I would have because of my own history and my own actions,
sometimes as an advocate, because of all this time I would write op-ed pieces,
saying what our government or our people should do. I would not think of that as
being private, and knowing some of the people I interview, collect the data
from, I'd be aware that I'd said these other things, in these other roles and in
some ways this opened up opportunities to talk to people that I wouldn't have
had otherwise.
For a long time I'd been a part of a group called SAMED- Syracuse Area of
Middle East Dialogue. A few of us started it in 1981, it was designed to be
constituted of people of equal numbers who were US citizens of Palestinian/Jewish affiliation, or from neither of the above communities. At some point we
learned that SAMED was the Arabic word for steadfastness which was one of the
PLO organizations and we both discussed whether we should change our acronym, but
we decided not. The group continues over all these years to act as advocates of
a negotiated settlement between Israelis and Palestinians leading to the
establishment of 2 states. Also acting as advocates with our government and the
American public, and to some extent to encourage that so far as we did within
each of our own communities with our relations and connections in the Middle
East. So here I was in some sense an advocate, from an intermediary position,
acting often as a kind of communicant between different communities. I think
when we first started, both the Jews and the Palestinians were a little nervous
about how our respective communities would regard us for these contacts.
In fact others were needed to make the bridge because we didn't know each
other in a city the size of Syracuse. We were surprised that we were in some
ways a matter of curiosity in our respective communities, people would say,
"What do they think?", and we would translate what "they"
thought for them. We also learned how to use language. That knowledge would be
useful in coming out with consensual statements, because we would only issue
statements that we would all agree upon.
Q: So you've issued one to date?
A: We did issue statements after great discussion. In making that discussion, we were always careful.
I think the Palestinians didn't want to loose their Jews, because if their Jews
didn't have any credibility in their community they weren't of much use. That
was also true for the Jews relationship to the Palestinians who wanted to make
sure that these were legitimate, credible Palestinians who had some standing in
their community.
So we had to construct ways of phrasing things, which could retain as a broad
of base that we could. It was very educational, I certainly learned a lot. It helped me in doing my
research and in writing because it gave me a depth of understanding over time
that any given interview could provide. It gave me access to people. Each of
these different roles that I was playing could be helpful for the other roles
that I wanted to play. At times, it probably did get in the way. It's possible
that someone would not want to see me because of some visible thing that I had
said or done. I would say overall I could not had done any one of my roles as
well if I had not been doing some of the others. That mixture of activities
provided me with insights, with confidence, and some emotional sensibility that I
think is necessary to do this kind of work.
Q: OK, one more. Having been a disputant, a participant in dialogues, a researcher, and a shuttle
diplomat to a certain extent, where do you see the link between theory and
practice?
A: Well, I had been trained, in the old days, to think of theory and practice
as being quite distinct. To some extent there is this idea that in theory we try
to make generalizations and look at major forces that are relatively non-manipulable.
While as a practioner you want to do things that will make a difference. That
can be distorted because you work with a theory that will give you power,
otherwise you're not likely to believe that it's worth trying to do what you're trying
to do, unless you're a believer in separation, that I once was. You can't
really do one without the other. Certainly you can have some kind of theory
whenever you're doing some kind of practice, some independently based theory can
give you a context. It gives you some sense of where is a good point to
intervene and some sense of what is likely to work and what were the past
circumstances give you improves your ability to be an effective practitioner.
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